DO YOU MAKE CUSTOM DESIGNS?

NO. I DO NOT OFFER LOGO DESIGN, CUSTOM DESIGNS, CUSTOM STICKERS, BANNERS, T-SHIRTS, SWEATSHIRTS, PHONE CASES, ETC.

WHAT IS THE SIZING OF SHIRTS/CREWNECKS?

ALL T-SHIRTS AND CREWNECKS ARE UNISEX SIZING- FOR AN OVERSIZED FIT I RECOMMEND SIZING UP 1 OR 2 SIZES DEPENDING HOW BIG YOU WANT YOUR SHIRT/CREW. I AM 5'6'' (NORMALLY A MEDIUM) AND WEAR A LARGE OR XL FOR AN OVERSIZED LOOK. 

WHEN WILL MY ORDER SHIP?

ON AVERAGE IT TAKES ME 2-7 BUSINESS DAYS TO PROCESS + SHIP OUT YOUR ORDERS! I APPRECIATE YOUR PATIENCE AND UNDERSTANDING- I AM A FULL-TIME 5TH GRADE TEACHER AND AM WORKING HARD TO GET OUT YOUR HAPPY MAIL! 

WHEN WILL I RECEIVE TRACKING?

YOU WILL RECEIVE A TRACKING EMAIL ONCE YOUR ORDER IS PROCESSED! ONCE YOU RECEIVE THE EMAIL, PLEASE WAIT 1-2 BUSINESS DAYS IN ORDER FOR THE PACKAGE LOCATION TO UPDATE IF YOU DO NOT SEE IT RIGHT AWAY!

 MY ORDER TRACKING HAS BEEN STUCK/MY PACKAGE IS LOST. WHAT DO I DO NEXT?

ONCE WE SHIP OUT YOUR ORDER, WE ARE NO LONGER ABLE TO HELP WITH YOUR LOST PACKAGE! PLEASE REACH OUT TO YOUR LOCAL USPS FOR MORE INFORMATION ON YOUR PACKAGES LOCATION.

CAN I CANCEL/RETURN MY ORDER?

UNFORTUNATELY, BECAUSE WE HAVE LIMITED INVENTORY, WE ARE UNABLE TO ALLOW ORDERS TO BE CANCELLED OR RETURNED. WE HOPE YOU UNDERSTAND, AND WE ARE SO APPRECIATIVE FOR YOUR SUPPORT!

HOW CAN I BECOME AN AMBASSADOR?

I DON'T HAVE AN AMBASSADOR PROGRAM AT THE MOMENT- BUT I AM ALWAYS WATCHING MY TAGGED POSTS FOR CUTE CONTENT THAT YOU ARE TAKING! I LOVE SHARING YOU ON MY FEED + STORIES! KEEP TAGGING ME IN YOUR PICS @MADEBYEMMAK

WHAT DO I DO IF MY ORDER ITEMS ARRIVE DAMAGED?

IF AN ITEM ARRIVES DAMAGED, PLEASE REACH OUT TO MADEBYEMMAK@GMAIL.COM WITH A DESCRIPTION AND ANY PICTURES YOU CAN TAKE OF THE DAMAGED ITEM.  FROM THERE WE WILL EVALUATE THE DAMAGE AND MAKE SURE EVERY THING IS TAKEN CARE OF!

DO YOU RESTOCK DESIGNS THAT ARE SOLD OUT?

WE MAY RESTOCK CERTAIN DESIGNS, BUT THERE IS NO GUARANTEE THAT A SOLD OUT ITEM WILL COME BACK IN STOCK! FOLLOW ME ON INSTAGRAM @MADEBYEMMAK BECAUSE I DO A LOT OF POLLS ABOUT WHAT WE SHOULD RESTOCK.